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私隱政策及收集個人資料聲明

修訂:2026-10-10

A. 收集個人資料聲明(PICS)

Ourealife International Limited 皇極道集團有限公司(以分行名稱「心樂音樂 HMCHK Music」經營)(商業登記號碼:77029697-001-09-26-3;營業地址:香港旺角登打士街同珍商業大廈19樓1904室;下稱「HMC」或「我們」)營運 HMC Civilization OS,是你個人資料的「資料使用者」(data user)。根據《個人資料(私隱)條例》(第 486 章)附表 1 保障資料第 1(3) 原則,我們在收集資料時告知你以下事項:

  1. 必須提供。Google 帳戶名稱、電郵地址、個人檔案相片及 Google 帳戶識別碼,用來建立及登入帳戶;以及你已年滿 18 歲的確認。不提供,你不能建立帳戶或使用服務。購買商業授權時,必須提供獲授權人全名(及公司名稱,如適用),用來簽發授權證書;不提供,該次購買不能完成。
  2. 自願提供。藝名、城市、樂手公會檔案、上載錄音、演出資料、AI Coach 提問、血脈印記。不提供,你仍可使用帳戶,只是相關功能不能用。直接促銷同意亦屬自願;不勾選不影響你使用服務。
  3. 用途。提供 AI 音樂生成、典藏、商業授權、樂手公會、演出、文明地圖、排行榜及 AI Coach;處理付款、退款及 chargeback;客戶支援;保安及防止濫用;履行法律責任。只有你另行同意,才用於直接促銷。
  4. 轉移對象類別。雲端及登入服務供應商 Google LLC(Firebase、Cloud Functions;伺服器在美國,區域 us-central1);AI 音樂生成供應商 Google Lyria(Google LLC),透過 HMC 專案下的 Google Cloud Vertex AI(Generative AI)使用;AI Coach 供應商 Google Gemini(Google LLC),同樣透過 Google Cloud Vertex AI 使用 — Google 可在其或其代理設有設施的任何國家處理、暫存或快取你的提示詞、AI Coach 提問及生成結果;支付服務商 KPay 及 Stripe;電郵發送服務商;律師、會計師及核數師;法律要求時的執法或監管機構;業務轉讓時的承讓人。部分資料會公開給其他用戶看(見 B6)。
  5. 公開範圍。你的藝名、頭像、城市(只到城市,不會顯示街道或 GPS)、作品及授權成交紀錄,會在作品頁、排行榜及文明地圖顯示。你可按 B6 選擇不在地圖或排行榜出現。
  6. 查閱及更正。你有權要求查閱及更正你的個人資料。請以書面聯絡:合規經理(Compliance Manager),HMCHK Music,香港旺角登打士街同珍商業大廈19樓1904室;電郵 info@h-m-c-musicgroup.com。
  7. 直接促銷。除非你另行勾選同意,我們不會用你的資料作直接促銷。該方格預設不勾選。
  8. 全文:https://app.h-m-c-musicgroup.com/privacy-policy.html

B. 私隱政策

B1. 我們是誰

本政策由 Ourealife International Limited 皇極道集團有限公司(以分行名稱「心樂音樂 HMCHK Music」經營)作為「資料使用者」發出。商業登記號碼:77029697-001-09-26-3。營業地址:香港旺角登打士街同珍商業大廈19樓1904室。品牌:HMC Music Group、HMCHK Music、HMC Civilization OS。

處理私隱事宜及查閱、更正要求的人員:合規經理(Compliance Manager)。地址見上文。電郵:info@h-m-c-musicgroup.com。

本政策獨立於《服務條款》及《退款政策》。

B2. 我們收集甚麼、是否必須、不提供會怎樣

類別資料必須/自願不提供的後果
帳戶(Google 登入)名稱、電郵、個人檔案相片、Google/Firebase 識別碼必須不能使用服務
年齡確認你在註冊時勾選確認已年滿 18 歲的紀錄及時間必須不能使用服務
個人檔案藝名、自我介紹、風格自願顯示預設名稱
交易訂單編號、產品、金額、付款狀態、退款紀錄、付款渠道購買時必須不能購買
卡資料由 KPay 或 Stripe 直接收集;我們不保存完整卡號——
商業授權獲授權人全名、公司名稱(如有)、曲目識別碼、授權等級、SHA-256 檔案指紋、簽發時間購買授權時必須不能購買該授權
創作內容提示詞、你輸入的歌詞、生成紀錄、草稿、生成音軌、典藏使用生成功能時必須不能生成
AI Coach你的提問及 AI 回覆自願不能使用 AI Coach
樂手公會公會檔案、城市、樂器或風格、上載錄音(.mp3/.m4a/.aac/.wav,每個不超過 20MB)自願不能使用公會
演出、血脈印記、通訊、同意紀錄演出資料;印記代碼;你寄來的電郵及版權通知;條款版本及勾選時間演出及印記自願;同意紀錄必須見各功能;無同意紀錄則不能使用服務
裝置及日誌IP 地址、瀏覽器、裝置類型、時間戳、錯誤紀錄自動收集服務可能不能正常運作

我們只收集與上述用途直接有關、足夠而不過多的資料,並以合法及公平的方式收集(保障資料第 1(1) 及 1(2) 原則)。

B3. 用途(保障資料第 3 原則)

  1. 提供及維持 HMC 服務,包括生成、典藏、商業授權、社群及 AI Coach;
  2. 處理付款、交付、退款及 chargeback;
  3. 簽發及核實商業授權證書;
  4. 客戶支援、投訴、舉報及版權通知;
  5. 保安,以及防止欺詐、濫用及違反社群守則;
  6. 履行法律、稅務、會計及監管責任,或回應法庭命令;
  7. 只在你另行同意時:直接促銷(見 B13)。

如要把資料用於新用途,我們會先取得你明確及自願的同意(「訂明同意」)。

B4. AI 處理(Google Lyria 及 Google Gemini)

B5. 上載錄音及聲音

錄音可能包含可識別的人聲。上載前,你必須確認錄音中每位可識別的人士(包括每位表演者)都已同意上載及公開。你可隨時刪除自己上載的錄音。刪除後,我們會從正在使用的系統移除該錄音。

B6. 公開範圍及如何退出

位置誰看到如何退出
作品頁/典藏本服務的使用者電郵 info@h-m-c-musicgroup.com
排行榜本服務的使用者電郵 info@h-m-c-musicgroup.com
文明地圖(只到城市,沒有 GPS)本服務的使用者電郵 info@h-m-c-musicgroup.com
樂手公會本服務的使用者刪除或隱藏檔案
演出頁公眾刪除演出
授權公開驗證頁(QR)任何持有連結的人電郵 info@h-m-c-musicgroup.com

你退出後,我們會把相關資料從公開位置移除。未經同意披露他人個人資料(「起底」)可構成《私隱條例》第 64 條的罪行。請勿在社群內這樣做。

B7. 轉移對象類別

我們不出售你的個人資料。轉移類別:Google LLC(Firebase、Cloud Functions、Cloud Storage;美國 us-central1,亦可能在香港以外);Google Lyria 及 Google Gemini(透過 Google Cloud Vertex AI;可在 Google 或其代理設有設施的任何國家處理、暫存或快取);KPay 及 Stripe;電郵發送服務商;律師、會計師及核數師;執法、監管機構及法庭;業務承讓人;其他用戶(見 B6)。我們以合約要求資料處理者只按我們的指示處理資料。

B8. 跨境轉移

你的資料會在香港以外儲存或處理:主要在美國(us-central1)。Google Lyria 及 AI Coach 的提示詞、提問及生成結果亦可能在 Google 或其代理設有設施的任何國家暫存或快取。這些地方的私隱法例保障程度未必與香港相同。《私隱條例》第 33 條現時仍未生效。Google Lyria 及 Google Gemini 透過 Google Cloud Vertex AI 使用,適用 Google Cloud 資料處理者《資料處理附錄》(Cloud Data Processing Addendum)。

B9. 保留期

資料保留期
未完成草稿30 日後自動刪除
帳戶資料及個人檔案帳戶存續期間
生成音軌、典藏、上載錄音直至你刪除
已簽發商業授權紀錄(含 SHA-256 指紋)簽發後 7 年
交易及退款紀錄交易完成後 7 年(《稅務條例》第 51C 條)
版權通知及反通知最少 18 個月
同意紀錄、直接促銷同意或拒絕紀錄使用期間,加 7 年
備份循環覆蓋

B10. 你的權利

  1. 查閱(第 18 條):我們會在收到書面要求後 40 日內回覆(第 19 條)。
  2. 更正(第 22 條):我們會在 40 日內處理(第 23 條)。
  3. 刪除帳戶:電郵 info@h-m-c-musicgroup.com。法律要求保留的紀錄,會保留至 B9 所列期限。自行要求關閉帳戶時,未使用的已付 ⚡ 如何處理,見《退款政策》第 11 條。
  4. 停止直接促銷:隨時免費要求停止(第 35G 條)。
  5. 投訴:你可先聯絡我們,亦可向個人資料私隱專員公署投訴:https://www.pcpd.org.hk/

請聯絡合規經理(地址見 B1;電郵 info@h-m-c-musicgroup.com)。我們可能要求你由帳戶電郵發出要求,以核實身份。

B11. 年齡

本服務只供年滿 18 歲的人士使用。註冊及付款時須勾選確認。我們不會在知情下收集未滿 18 歲人士的個人資料。如發現意外收集了未滿 18 歲人士的資料,我們會關閉該帳戶,並刪除其個人資料(法律要求保留的交易紀錄除外);已付款項按《退款政策》第 10 條處理。不設家長、監護人或學校同意的註冊途徑。

B12. Cookie 及本機儲存

必要 Cookie 及本機儲存用於 Firebase 登入、語言,以及深色或淺色模式。便利儲存可記住你最近使用的獲授權人名稱,你可在瀏覽器刪除。

我們現時不使用網站分析服務。日後如開始使用,我們會先更新本政策;如有關 Cookie 並非絕對必要,我們會在使用前徵求你的同意,你亦可拒絕。我們不使用第三方廣告 Cookie。你可在瀏覽器設定管理或刪除 Cookie。為防濫用,我們使用 Google reCAPTCHA Enterprise(Firebase App Check),亦從 Google Fonts 及 cdnjs 載入字型和程式庫,這些服務會收到你的 IP 及裝置資料。

B13. 直接促銷(第 6A 部)

我們只會在你勾選同意後,才用你的姓名或藝名及電郵,推廣 HMC 自家的服務、優惠及音樂活動。該方格預設不勾選。第一次發送時,我們會告知你可免費要求停止(第 35F 條)。你可電郵 info@h-m-c-musicgroup.com 或按「取消訂閱」要求停止(第 35G 條)。我們不會在未取得書面同意前,把你的個人資料提供給其他人作他們的直接促銷(第 35J 條)。交易、退款、保安及條款更新不屬直接促銷。

B14. 保安

全站使用 HTTPS。我們以存取權限限制只有你本人或獲授權人員可存取資料。我們不保存完整信用卡號碼。沒有任何系統可以保證百分之百安全。

B15. 資料外洩

如發生資料外洩,我們會盡快控制事故、評估風險,並在有真實傷害風險時,於切實可行範圍內盡快通知受影響用戶及私隱專員公署。香港法例現時未強制通報。我們按私隱專員公署的資料外洩指引處理。

B16. 政策更新

我們會在本頁公布新版本及生效日期。重大改動會在本頁公布,並以應用內通知或電郵告知你。新用途會先取得你的同意。

B17. 語言

中文版本與英文版本具同等效力。如兩者有歧義,以對你較有利的解釋為準。

Privacy Policy and Personal Information Collection Statement

Revised: 2026-10-10

A. Personal Information Collection Statement (PICS)

Ourealife International Limited 皇極道集團有限公司, trading as 心樂音樂 HMCHK Music (a branch of Ourealife International Limited) (Business Registration No. 77029697-001-09-26-3; business address Room 1904, 19/F, Tong Chun Commercial Building, Dundas Street, Mong Kok, Hong Kong; "HMC" or "we") operates HMC Civilization OS and is the data user of your personal data. Under Data Protection Principle 1(3) of Schedule 1 to the Personal Data (Privacy) Ordinance (Cap. 486), we tell you the following when we collect data:

  1. Mandatory. Your Google account name, email, profile photo and Google account identifier, to create and sign in to your account, and your confirmation that you are 18 or over. Without these, you cannot open an account. To buy a commercial licence you must give the licensee's full name (and company name, if any).
  2. Voluntary. Artist name, city, Musician Guild profile, uploaded recordings, show details, AI Coach questions and the bloodline seal. Direct-marketing consent is also voluntary and is unticked by default.
  3. Purposes. AI music, the vault, commercial licences, the Guild, shows, the Civilization Map, leaderboards and AI Coach; payments, refunds and chargebacks; support; security and abuse prevention; legal duties. Direct marketing only with a separate consent.
  4. Classes of transferees. Google LLC for cloud and sign-in (Firebase and Cloud Functions; servers in the United States, region us-central1); Google Lyria and Google Gemini via Google Cloud Vertex AI (Generative AI) under HMC's Google Cloud project, which may process, hold briefly or cache prompts, questions and results in any country where Google or its agents have facilities; KPay and Stripe; an email provider; lawyers, accountants and auditors; law-enforcement or regulators where the law requires; a transferee if the business is transferred. Some data is shown to other users (see B6).
  5. Public scope. Your artist name, avatar, city (city only; never a street or GPS), works and licence records may appear on work pages, leaderboards and the map.
  6. Access and correction. Write to the Compliance Manager, HMCHK Music, Room 1904, 19/F, Tong Chun Commercial Building, Dundas Street, Mong Kok, Hong Kong, or email info@h-m-c-musicgroup.com.
  7. Direct marketing. We do not use your data for direct marketing unless you tick a separate box. That box starts unticked.
  8. Full policy: https://app.h-m-c-musicgroup.com/privacy-policy.html

B1. Who we are

This policy is issued by Ourealife International Limited 皇極道集團有限公司, trading as 心樂音樂 HMCHK Music (a branch of Ourealife International Limited), as data user. Business Registration No. 77029697-001-09-26-3. Business address: Room 1904, 19/F, Tong Chun Commercial Building, Dundas Street, Mong Kok, Hong Kong. Brands: HMC Music Group, HMCHK Music, HMC Civilization OS.

The person who handles privacy, access and correction requests is the Compliance Manager, at the address above. Email info@h-m-c-musicgroup.com.

This policy is separate from the Terms of Service and the Refund Policy.

B2. What we collect

Account data from Google sign-in, your confirmation that you are 18 or over, and consent records are mandatory. Card numbers are collected by KPay or Stripe; we do not store the full number. A commercial licence needs the licensee's full name, and we keep a SHA-256 file fingerprint of the licensed file. Guild uploads are voluntary and are limited to .mp3, .m4a, .aac or .wav, up to 20MB each. If you do not give voluntary data, the related feature is simply unavailable.

B3. Purposes (DPP3)

We use data to run the service, take payment, issue and check licences, give support, handle copyright notices, keep the service secure, and meet legal, tax and accounting duties. A new purpose needs your express voluntary consent.

B4. AI processing

Music is generated by Google Lyria, and AI Coach by Google Gemini, both via Google Cloud Vertex AI (Generative AI) under HMC's Google Cloud project. Under the Google Cloud terms, Google does not use customer data (including prompts or outputs) to train or improve its models, and it acts as a processor under its Cloud Data Processing Addendum. Google may keep prompts and responses for a limited period for abuse, security, and legally required logs, and may cache them in any country where Google or its agents have facilities. Safety filters may block a request to imitate a named singer or to generate copyrighted lyrics. SynthID is embedded by Google, is controlled by Google, and is not proof of copyright. We do not promise that SynthID remains detectable after mixing. We do not train AI on your recordings, and we do not make voiceprints, biometrics or voice models.

B5. Recordings

Before you upload, every identifiable person in the recording, including every performer, must have agreed to the upload and to it being shown. After you delete a recording, we remove it from the live system.

B6. What is public, and how to opt out

Work pages, leaderboards, the map, the Guild and show pages can be seen by people using the service. Show pages are public. The map is city level only. We never show GPS. To opt out, email info@h-m-c-musicgroup.com. After you opt out, we remove the information from public places. Disclosing someone's personal data without consent can be an offence under section 64.

B7. Classes of transferees

We do not sell personal data. Classes: Google LLC (United States, us-central1, and possibly elsewhere outside Hong Kong); Google Lyria and Google Gemini; KPay and Stripe; an email provider; professional advisers; law enforcement, regulators and courts; a business transferee; other users. Contracts require processors to follow our instructions.

B8. Transfers outside Hong Kong

Data is stored or processed outside Hong Kong, mainly in the United States (us-central1). Lyria and AI Coach prompts and results may also be cached in any country where Google or its agents have facilities. Section 33 of the Ordinance is not in force. Google Cloud's Data Processing Addendum covers Vertex AI use.

B9. Retention

Account data and profile: for as long as the account exists. Generated tracks, collection items and uploaded recordings: until you delete them. Unfinished drafts: 30 days. Backups: overwritten in rotation. Issued licence records: 7 years. Transaction and accounting records: 7 years (Inland Revenue Ordinance section 51C). Copyright notices and counter notices: at least 18 months. Consent and direct-marketing records: the period of use plus 7 years.

B10. Your rights

Access within 40 days of a written request (sections 18 and 19). Correction within 40 days (sections 22 and 23). To delete an account, email info@h-m-c-musicgroup.com. What happens to unused paid ⚡ if you ask us to close the account is in section 11 of the Refund Policy. You may stop direct marketing free of charge (section 35G). You may also complain to the PCPD: https://www.pcpd.org.hk/.

B11. Age

The service is only for people aged 18 or over. You confirm this when you register and when you pay. If we find data of someone under 18, we close the account and delete the personal data, except transaction records the law requires us to keep. Payments are handled under section 10 of the Refund Policy. There is no parent, guardian or school consent path.

B12. Cookies and local storage

Essential cookies and local storage keep you signed in and remember language and light or dark mode. A convenience store may remember the last licensee name; you can clear it in the browser.

We do not use a website analytics service at present. If we start using one, we will update this policy first. If the cookies are not strictly necessary, we will ask for your consent before using them, and you may refuse. We do not use third-party advertising cookies. You can manage or delete cookies in your browser. To limit abuse we use Google reCAPTCHA Enterprise (Firebase App Check), and we load typefaces and libraries from Google Fonts and cdnjs. Those services receive your IP address and device data.

B13. Direct marketing (Part 6A)

Only if you tick the box do we use your name or artist name and your email to tell you about HMC's own services, offers and music events. The box starts unticked. The first message tells you that you can stop, free of charge (section 35F). Stop by email or by unsubscribe (section 35G). We do not give your data to anyone else for their own direct marketing without written consent (section 35J). Transaction, refund, security and terms messages are not direct marketing.

B14. Security

The site uses HTTPS. Access controls limit who can read data. We do not store full card numbers. No system can promise complete security.

B15. Data breach

If a breach happens we contain it, assess the risk, and where there is a real risk of harm we notify affected users and the PCPD as soon as practicable. Notification is not yet mandatory in Hong Kong. We follow the PCPD breach guidance.

B16. Changes

We post the new version and its effective date here. For a material change we post it on this page and tell you in the app or by email. A new purpose needs your consent first.

B17. Language

The Chinese and English versions have equal effect. If they differ, the meaning more favourable to you applies.